Overview
Library Aide: Customer Service, Shelving & Tech Support Jobs in Oakland, USA at City of Oakland
Salary
$43,602.00 – $53,527.50 Annually
Location
Oakland, CA
Job Type
Full Time Civil Service
Job Number
26-AP221-12
Department
Oakland Public Library
Opening Date
05/19/2026
Closing Date
6/2/2026 11:59 PM Pacific
FLSA
Non-Exempt
Bargaining Unit
SD1
The Position
The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone.
Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees.
Why join the City of Oakland’s Public Library?
Oakland Public Library (OPL) empowers all people to explore, connect, and grow. Through our eighteen (18) branches, over four hundred (400) dedicated employees serve multiple communities located within the City of Oakland, Piedmont, and Emeryville.
OPL is an indispensable partner in transforming lives through robust equity and diversity initiatives, responsive services, and unique programming adapted to serve the needs of a multifaceted community. We champion a future filled with joy for all people, and our staff actively engages and works in conjunction with various community partners to envision, develop, and promote our evolving services.
The eligibility list established from this recruitment will also be used to fill permanent part-time and full-time Library Aide vacancies during the life of the list.
We are looking for someone who is:
- Customer-service focused. You will attend to the needs and expectations of patrons.
- Organized and detail-oriented. You will be comfortable learning and working with electronic hardware and multiple software applications.
- Technologically savvy. You will be comfortable learning and working with electronic hardware and multiple software applications.
- A team player. You will provide general assistance to ongoing library programs.
- Hands-on. You will be on your feet all day, utilizing strength, endurance, flexibility, balance, and coordination in daily shelving, moving, lifting, and other physical duties.
- Comfortable with a diverse staff and the public. You will be on your feet all day, utilizing strength, endurance, flexibility, balance, and coordination in daily shelving, moving, lifting, and other physical duties.
What you will typically be responsible for:
- Supporting the Oakland Public Library staff with ongoing programs, including arranging and setting up library materials and promotions.
- Checking in and out library materials at the front desk; updating patron records; opening new library accounts; explaining library policies and procedures; assisting patrons with public-use computers, printers, scanners, and answering routine questions over the phone, via email, and in person.
- Placing books and other library materials on shelves in the correct order.
- Assisting with processing library materials that are checked out by the public.
- Assisting with sorting and placement of incoming library materials.
Read the complete job description by clicking this link:
* Click on the link below to see a video on what it’s like to work for the City of Oakland!
A few reasons you might love this job:
- You will serve the needs of diverse populations of the Oakland community and beyond.
- You will have the opportunity to work both independently and with the public to forward the OPL vision of inclusive community engagement.
- You will build positive relationships and support co-workers by providing excellent customer service, helping facilitate library programs, and participating in outreach to the Oakland community.
A few challenges you might face in this job:
- You will interact with a variety of patrons from diverse backgrounds and socio-economic statuses who have unique needs.
- You will work in multiple locations, and each location may organize library materials differently.
- You…
Title: Library Aide: Customer Service, Shelving & Tech Support
Company: City of Oakland
Location: Oakland, USA
Category:
