Overview
Admission Counselor Jobs in Gurugram, Haryana, India at Presidium School
Title: Admission Counselor
Company: Presidium School
Location: Gurugram, Haryana, India
Job Summary
The Admission Counselor is responsible for handling inquiries, guiding parents through the admission process, and promoting the school’s pre-primary programs. The role involves building positive relationships with parents, ensuring smooth admission procedures, and achieving enrollment targets while maintaining excellent customer service.
Key Responsibilities
- Handle walk-in inquiries, phone calls, emails, and online admission queries from parents.
- Explain the school’s curriculum, facilities, teaching methodology, and admission procedures.
- Conduct school tours for prospective parents and students.
- Maintain admission records, applications, and student databases accurately.
- Follow up with prospective parents regarding admission status and documentation.
- Coordinate admission tests, interviews, and orientation programs.
- Support marketing and promotional activities such as events, campaigns, and open houses.
- Maintain regular communication with parents and address their concerns professionally.
- Prepare admission reports and enrollment updates for management.
- Ensure a warm, welcoming, and child-friendly environment for visitors.
Qualifications
- Strong Interpersonal Communication and general Communication skills
- Customer Service capabilities, ensuring an approachable and helpful demeanor
- Skills in Sales with the ability to engage prospective families effectively
- Experience or background in the field of Education
- Excellent organizational and time management skills
- Proficiency in using computer systems and familiarity with admission-related software
- Bachelor's degree in any relevant discipline (Education background preferred)