Student Success & Instructional Support Officer

Overview

Student Success & Instructional Support Officer Jobs in Qesm 1st Nasser City, Cairo, Egypt at Day1CPT

Title: Student Success & Instructional Support Officer

Company: Day1CPT

Location: Qesm 1st Nasser City, Cairo, Egypt

📍 Location: Nasr City, Cairo, Egypt (On-site)

💼 Employment Type: Full-Time (Flexible 8-hour shifts, afternoon/evening)

🏢 Organization: Windsor University USA (Washington, D.C.-based)

About the Role

Windsor University USA is seeking a dedicated and versatile professional to join our Cairo team. This hybrid position combines the functions of Student Success Coordinator, Teaching Assistant, and Student Affairs Officer. The Officer will serve as a key bridge between Windsor University USA’s academic standards and its student body, supporting instructional delivery while ensuring high-quality student engagement and services.

Key Responsibilities

• Academic & Personal Support: Advise students on academic pathways and personal matters; assist with course registration and graduation requirements.
• Instructional Assistance: Support faculty with course delivery and reinforce university policies and academic standards.
• Student Engagement: Organize and promote student activities, events, and engagement initiatives to enhance campus life.
• Conflict Resolution & Compliance: Resolve student concerns constructively while ensuring adherence to university and applicable regulatory policies.
• Retention & Program Development: Support recruitment and retention strategies by evaluating program effectiveness and recommending improvements.
• Institutional Representation: Represent Windsor University USA at external events and professional functions.

Qualifications

• Education: Master’s degree (preferred) or Bachelor’s degree in fields such as Education, English language, Computer Science, or related disciplines.
• Experience: Prior experience in university admissions, enrollment, advising, or student affairs is an advantage.
• Skills: Strong interpersonal, communication, and problem-solving abilities; capacity to work independently in a fast-paced, student-centered environment.
• Professional Orientation: Commitment to service excellence and student success.

Work Schedule & Location

• Schedule: Flexible 8-hour workday, primarily afternoon and/or evening to align with U.S. Eastern Time (Washington, D.C.).
• Office Address: 43 Dr Abd Allah El-Araby St., Al Hay as Sabea, Nasr City, Cairo, Egypt.

How to Apply

Interested candidates must complete all steps below:

1. Submit Application: Upload your CV via the Windsor Careers Portal: https://windsoruniversity.us/careers/available-jobs/employee-information-form/
2. English Proficiency: Complete the required free English proficiency test: https://windsoruniversity.us/duolingo/
3. Interview Process: Shortlisted candidates will be invited to an online interview. Successful applicants will then attend an in-person interview held on Saturdays at the Nasr City office.

Note: Recruitment follows a rolling, first-come, first-considered process. Early applications are encouraged.