Overview
Sales and Admission Counsellor Jobs in Bengaluru, Karnataka, India at 21K School
Title: Sales and Admission Counsellor
Company: 21K School
Location: Bengaluru, Karnataka, India
Job Title: Sales And Admission Counsellors – Global North/South
Location: Work From Home
Experience: 1- 4 Years
Employment Type: Full-Time
About The Role
We are looking for passionate and target-driven Admission Counsellors to guide prospective parents and students through the admissions process for our online schooling programs. The role requires excellent communication skills, a professional presence during virtual meetings, and the ability to build strong relationships with international clients.
Candidates should be comfortable working in a fast-paced, sales-oriented environment focused on Gulf/UAE and international markets, with flexible working hours aligned to different time zones.
Key Responsibilities
- Manage inbound and outbound inquiries via calls, emails, WhatsApp, and virtual meetings to engage prospective students and parents.
- Counsel parents and students regarding curriculum, teaching methodology, accreditations, fee structure, and academic offerings.
- Understand student requirements and recommend suitable academic solutions based on their educational goals.
- Conduct professional virtual counselling sessions, webinars, and online admission meetings through Zoom or Google Meet.
- Build strong parent and student relationships through consultative and community-led engagement approaches.
- Drive lead nurturing, follow-ups, and admissions conversions through consistent communication.
- Use CRM tools to track leads, maintain accurate records, schedule follow-ups, and monitor conversions.
- Achieve monthly and quarterly enrolment and revenue targets.
- Collaborate with marketing teams to share insights on lead quality, campaign effectiveness, and community engagement opportunities.
- Stay updated on international education trends, competitor offerings, and internal program updates.
Required Skills & Competencies
- Excellent verbal and written communication skills in English; multilingual skills will be an added advantage.
- Strong presentation skills with confidence in handling Zoom/video counselling sessions.
- Proven sales, persuasion, negotiation, and relationship-building abilities.
- Experience working with GCC, ANZ, East Asia, or African markets is highly preferred.
- Must-have experience in community-led growth, parent engagement, referral-driven outreach, or relationship-based admissions models.
- Candidates with only paid acquisition or performance marketing exposure (Google/Meta-focused) may not be the right fit for this role.
- Empathetic and consultative approach while handling parent/student concerns and objections.
- Hands-on experience with CRM systems, Google Workspace, MS Office, Zoom, and Google Meet.
- Self-driven, target-oriented, and comfortable working independently in a remote/work-from-home environment.
- Ability to work flexibly across different international time zones.
Qualifications
- Bachelor’s degree in Business, Marketing, Education, or a related field.
- 1-4 years of experience in admissions counselling, academic counselling, sales, customer engagement, or international student recruitment.
- Prior experience in EdTech, online education, hybrid schooling, or international admissions will be preferred.
- Experience handling Gulf/UAE or international student markets will be an added advantage.
Work Schedule & Shift Details
- Flexible work timings aligned with GCC and international markets.
- The shift window may range between 6:00 AM to 11:00 PM (8 working hours per day).
- 6 Days Working .
Ideal Candidate Profile
- Presentable and professional during virtual meetings and counselling sessions.
- Strong communication, relationship-building, and convincing abilities.
Comfortable engaging with international parents and students across multiple geographies.
