Overview
Manager – Alumni Relations/Executive Education Jobs in Hyderabad, Telangana, India at Indian School of Business
Position: Manager – Alumni Relations (Executive Education)
Job Title: Manager – Alumni Relations (Executive Education)
Function: Alumni Relations
Location: Hyderabad
Reports to position: Associate Director – Alumni Relations (Executive Education)
Band: A3
Job Purpose
The Manager for Alumni relations is responsible for managing on-ground and online alumni engagement activities. Take a critical role in building the alumni base and community for ISB Executive Education, ISB Online and ISB Partnership Programmes. Responsible for overseeing the development and execution of alumni engagement strategies, focusing on fostering relationships with senior alumni and driving the success of alumni initiatives.
Job Outline
Collaborate with cross-functional teams for building a strong alumni community through events, communications and other initiatives.
Take a lead role in planning, organizing, and executing alumni events, both virtual and in-person. This includes reunions, networking sessions, workshops, webinars, and other relevant activities. Ensure seamless event logistics, coordinate with vendors, and manage event budgets.
Understand alumni interests, career paths, and achievements to tailor engagement efforts effectively.
Support the Marcomms team in creating engaging content for newsletters, social media platforms, and website updates related to alumni achievements, events, and news.
Gather feedback from alumni regarding their experiences, preferences, and suggestions for improvement. Use this feedback to enhance the alumni engagement strategy.
Prepare regular reports to share insights and recommendations for continuous improvement.
Job Specification
Knowledge / Education : Bachelor’s degree in any field
Specific Skills
Strong interpersonal and communication skills, with the ability to build rapport and maintain relationships.
Proficiency in using Microsoft Office Suite and familiarity with CRM software.
Desirable Experience
3-5 years of professional experience, preferably in alumni relations, event management, public relations, or related roles.
Job Interface/Relationships:
Internal
Within department and other departments like Customer Service, Marketing, Sales, etc.
External
Alumni community
Event Management Vendors
Other vendors and partners
Key Responsibilities & % Time Spent
Manage alumni events online and offline with success (operationally and relationship building) – 40%
Collaborate with internal teams for on-ground activities and execution of new initiatives – 30%
Timely delivery and reporting – 20%
Innovation and new ideas testing – 10%
Key Result
Area, Key Performance
Indicator, Measure & Weightage
Alumni Relationship Building;
Alumni conversations, conversions and retention through online and offline initiatives;
Alumni Engagement Metrics – 50%
Logistics for on-ground / online events;
Delivery of events and reports;
Timeliness and Accuracy – 40%
Innovation and New Ideas testing;
Ensure we are testing new ideas and constantly innovation;
No of new initiative taken – 10%
Title: Manager – Alumni Relations/Executive Education
Company: Indian School of Business
Location: Hyderabad, Telangana, India
Category: Education / Teaching (Education Administration, Professional Development)
