Overview
Learning & Development Officer Jobs in Lichfield, UK at St Giles Hospice
Contract type
Permanent
Location
Whittington
Hours
37.5 hours per week
Annual salary
Starting from C1 £ 28,176 with the ability to progress to C3 £ 31,217
Last day to apply
05/07/2026
The Learning & Development Officer is responsible for working closely with the Director of People & Organisational Development in supporting the design, delivery and development of the education and training across the hospice group.
They will coordinate and organise all in house and external training programmes, maintain accurate records, monitor compliance and support a learning culture across St Giles. They will provide full support for preparing documentation, ensuring all tasks are completed to a high standard and deadlines are met.
Additional responsibilities include assisting with delivering learning sessions, handling and dealing with all requests that come through the L&D department, supporting with data, audit, evaluations and coordinating all invoices.
They will provide essential administrative support to ensure the smooth, efficient delivery of St Giles learning and development initiatives to ensure we remain compliant through regulatory standards and frameworks.
The role will also maintain effective working relationships across the hospice to support efficient service delivery.
Qualifications
Essential
Good level of education including Maths & English
Desirable
Relevant professional qualifications would be an advantage
Knowledge and experience
Essential
Have a clear understanding and knowledge of Bluestream learning system
Previous experience in a learning and development role
Knowledge and understanding of CQC regulations
Experience with learning management systems/platforms
Knowledge of the full training cycle, from design to delivery
Understanding of the importance of training in ensuring safe and effective care to patients
Awareness of the need for confidentiality in accordance with Data Protection Act and local guidelines
Desirable
Experience in the charitable sector
Values
Exhibits our hospice values and behaviours
Skills
Essential
Strong project management skills
Excellent communication skills
Ability to assess training needs and provide recommendations based on organisational goals
Proficiency with MS Office (PowerPoint, Excel, Word & MS Teams)
Strong organisational skills and attention to detail
Familiarity with competency frameworks
Experience in a co-ordination ideally within learning & development.
Personal Attributes
Empathetic
Team player
Able to work under pressure
Collaborative
Ambassador for St Giles Hospice
Other requirements
Valid driving licence
Eligibility to work in the UK
Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months.
Title: Learning & Development Officer
Company: St Giles Hospice
Location: Lichfield, UK
Category:
