Overview
Learning & Development Associate Jobs in Toronto, Canada at Raymond James Financial
Learning & Development Associate – 2600400
Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.
Responsibilities
- Design and conduct branch-training programs to enhance employee competencies and boost workplace performance.
- Perform training needs assessments and deliver curriculum, learning materials, and manage all phases of branch training.
- Create learning materials such as job-aids, e-learning, micro-learning, newsletter articles, videos, and more.
- Facilitate webinars and workshop-style training sessions.
- Collaborate with PCG teams and RJL Divisions to identify target audience training requirements and needs.
- Develop, create and deploy a variety of learning materials.
- Write/produce standardized business process user manuals (job aids) and assist with layout, editing, and organizing of content as required.
- Evaluate training effectiveness by measuring and evaluating participant feedback.
- Design assessments for verifying learner knowledge and capability and provide summarized reporting.
- Ensure training content is kept up to date through regular review/update processes.
- Identify training needs by evaluating strengths and weaknesses.
- Deliver training courses and ad-hoc training for new recruits across Raymond James’ business lines.
- Periodically evaluate ongoing programs to ensure they reflect any changes.
- Stay abreast of new trends and tools in employee development.
- Other duties as assigned.
Qualifications
- Post-secondary education in learning principles and/or certification in adult continuing education or instruction skills is an asset.
- Experience in the financial services or brokerage industry required.
- Proven experience designing multiple training events in a corporate setting.
- Knowledge of instructional design theory and learning principles.
- Familiarity with traditional and modern training methods, tools and techniques.
- Sound decision-making and organizational skills.
- Ability to apply adult learning principles.
- Critical thinking and targeted questioning to determine needs and respond appropriately.
- Experience with multiple delivery methods, including e-learning initiatives.
- Experience in a boardroom training environment.
- Proficiency in business process concepts (e.g., workflow diagrams, process mapping techniques).
- Excellent planning abilities, including basic project management.
- Superior interpersonal, written and verbal communication skills.
- French language skills is an asset.
- Strong presentation and writing skills.
- Knowledge of Articulate Storyline/Rise/360.
- Excellent proficiency with Microsoft 365 and SharePoint online.
- Knowledge of a Learning Management System.
- Quick learner, dependable, professional, creative and innovative.
Benefits
Our most important investment is in people. Upon eligibility, Raymond James Ltd. offers flexible work styles
, a competitive compensation and benefits package. Our benefits include Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more! We also support internal promotion and community involvement.
Salary Range
$60, annually, in addition to competitive performance bonuses/incentives. Actual compensation will be determined based on skills, experience, internal equity, and other job requirements.
Equal Opportunity Statement
Raymond James is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. Candidates who need accommodations to participate fully in the recruitment process may contact Human Resources via email at
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Title: Learning & Development Associate
Company: Raymond James Financial
Location: Toronto, Canada
Category:
