Overview
International Admissions Officer Jobs in Calgary, Canada at sait.ca
The Opportunity
Job classification: Customer Service Representative
Salary range: $58,468.80 – $63,024.00
Hours per week: 40
Paid leave: 3 weeks vacation per year
Final date to receive applications: 4:00PM, May 6, 2026
Reporting
Reporting to the International Admissions and Enrolment Supervisor, the incumbent supports the Associate Registrar and Associate Vice‑President in international admissions.
The International Admissions Officer is an all‑in‑one position to support and enable the International Centre (IC) to administer core international admissions functions.
Key Responsibilities
In conjunction with the Supervisor, the incumbent is responsible for actioning IC enrollment management tasks such as issuing offers, deferring students, and completing international document assessments. The role accesses admissions systems and can make admission, cancellation, and deferral decisions.
How You’ll Contribute International Admissions
- Review applications and assign decisions or updates to statuses
- Complete evaluations of international documents for admission requirements
- Review application dashboards in VAS system daily
- Provide exceptional customer service by responding to inquiries from applicants regarding admission processes/statuses and updates, using VAS and Freshdesk platforms
- Manage the applicant from point of application through to confirmation
- Work in collaboration with the International Enrolment Specialist to ensure international admission decisions for concurrent application cycles are handled effectively
- Work diligently to ensure international targets are met within specific time frames
- Confirm that all international tuition deposit fees are paid by deadlines
- Update, assign and distribute offer and confirmation letters through admissions systems
- Assist with deferrals and associated activities pertaining to the admissions cycle
- Run daily status reports for international applicants and perform updates to statuses
- Assist with processing international cancellations and related refunds
- Maintain open lines of communication within the team and with other support services and the academic schools
- Promote continuous quality improvement within the team, department, and throughout the SAIT community
Project Coordination of International Admissions and Enrollment Management Initiatives
- In collaboration with the Supervisor, establish application, enrolment management priorities and targets to support departmental and institutional priorities
- Ensure IC competitiveness vis‑a‑vis competitors by driving IC operational efficiencies (admissions, waitlists, etc.) across the institute
- Participate in communication strategies and tactics related to the admission cycle
- Support the delivery of customer‑centric service to applicants
- Provide support to prioritize applications based on external data inputs (government processing times, local country conditions, geopolitics, etc.)
Enrollment Management Reporting
- Support accurate and efficient processing of international applications based on established service standards and timelines
- Answer email inquiries from staff, faculty and students
- Leadership may assign duties, responsibilities and projects as required
What You Bring
- Post‑secondary diploma or degree is required, preferably in International Relations, International Communications, International Business, etc.
- A minimum of 2‑3 years of directly related experience in International Education and international Admissions in a post‑secondary setting
- Previous experience evaluating educational documents is strongly preferred
- Experience with project management would be considered an asset
- RISIA certification or RCIC would be considered an asset
- Experience living, working or studying abroad is preferred
- Experience with student information systems (Banner, VAS, OnBase etc.) preferred
- A second language would be an asset
Benefits
- Generous time off to pursue other passions and support your wellbeing
- Medical, dental, and vision benefits paid by SAIT
- Benefits supporting mental health and access to Greenshield+ for virtual therapy at a reduced rate
- Access to a Health Spending or Taxable Spending Account
- Professional development opportunities through our Free Seat Program, tuition support, access to Linked In Learning and discounted Continuing Education & Professional Studies courses
- Defined Benefit pension through LAPP
- Excellent dining options on campus
- Free access to our fitness facilities and group fitness classes
Equal Opportunity Employer
We encourage applications from women, Indigenous people, racialized people, people with disabilities, people with intersectional identities and those who identify with gender and sexually diverse communities. SAIT is an Equal Opportunity Employer.
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Title: International Admissions Officer
Company: sait.ca
Location: Calgary, Canada
Category:
