Overview

Group Training and Documentation Expert Jobs in Toronto, Canada at Manulife

Position: Group Benefits Training and Documentation Expert
Drive impactful training solutions at Manulife as a Training and Documentation Expert. Focus on designing effective learning programs and procedural documentation to support diverse teams.
You will be responsible for developing training approaches that foster a culture of continuous improvement while ensuring documentation is accurate. Your commitment to assessing training needs and effectiveness will enhance the Group Benefits service delivery, ultimately making a positive impact on clients and organizations across Canada.

Key Responsibilities:

• Design engaging training for various business initiatives

• Develop comprehensive training plans and lesson materials

• Facilitate various training methods, including coaching

• Evaluate training effectiveness and make improvements

• Collaborate with teams to ensure documentation readiness
Requirements:

• Over 3 years’ experience in training design and implementation

• Strong grasp of adult learning methodologies

• Outstanding relationship-building and communication skills

• High competence with MS Office and digital tools

• Proactive in problem-solving and improvement processes
Contribute to Manulife’s mission of enhancing client health and organizational strength.
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Title: Group Training and Documentation Expert

Company: Manulife

Location: Toronto, Canada

Category:

 

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