Overview
Gestionnaire, formation et développement Jobs in Montréal, Quebec, Canada at Intelcom
Ride the next mile with us!
Responsibilities
Assess training and development needs across the organization and propose adapted solutions to meet business needs and compliance requirements.
Create and implement training plans and curriculums for service center departments to support employee’s career pathing
Develop a yearly calendar to promote knowledge transfer and social learning across the organization via lunch and learns, co-development and group events.
Oversee the design and delivery of customized training programs tailored to the needs of individuals and departments.
Lead a team of instructional designers and provide one-on-coaching to enhance performance and career development
Design and lead the implementation of an effective LMS architecture, and ensure consistent reporting and data management
Collaborate with senior management and HR business partners to align training initiatives with organizational goals.
Establish and maintain partnerships with subject matter experts and external service providers
Manage the training and development budget and monitor the return on investment of training programs.
Foster an inclusivelearning environment that respects cultural diversity and encourages collaboration
Keep up to date on best practices and use emerging technologies to develop innovative learning
solutions.
Qualifications
Bachelor’s degree in human resources, Education, or a related field.
Over 7 years of proven experience in learning and development, with at least years in a managerial role
Knowledge of French and English is required given the global scope of the position
Knowledge of Microsoft office suite
Strong leadership and team management skills.
Proficiency in project management.
Strategic thinking and planning.
Ability to work effectively in fast-paced environment
Ability to navigate with ambiguity
Excellent communication and facilitation skills.
Proficiency in LMS and other training technologies.
Ability to manage budgets and demonstrate ROI on training investments.
Join Our Team
Competitive salary
Group insurance plan and RRSP
Access to the gym
Bring your best friend (dog) to the office in designated area
Modern office space and social events
Incentive for healthy lunches
Reimbursement of professional memberships and contribution to scholarship programs
Be part of a dynamic and innovative company at the forefront of the last-mile delivery industry. If you are a strategic thinker, results-driven leader, and passionate about driving business growth, we’d love to hear from you.
Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.
Our goal is simple: in a constantly evolving business sector, we don’t just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.
At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.
Apply Now.
Title: Gestionnaire, formation et développement
Company: Intelcom
Location: Montréal, Quebec, Canada
Category: Management (Business Development), Education / Teaching
