Overview
Curriculum Manager Jobs in Ottawa, Canada at Ciena Corporation
As the global leader in high-speed connectivity, Ciena is committed to a people‑first approach. Our teams enjoy a flexible work environment that empowers individual growth, well‑being, and belonging. We’re a technology company that prioritizes meaningful social, community, and societal impact.
Position Summary
As a member of the Ciena Learning team, you will lead the development of engaging, state‑of‑the‑art learning solutions, including eLearning, instructor‑led courses, and on‑demand resources for customers, partners, and internal audiences. You will manage technical training projects, work directly with hardware and software engineers to identify learning outcomes, and collaborate with course developers to produce learning products. This role combines project management, technical expertise, and instructional design.
Responsibilities
- Design and develop innovative learning solutions that meet audience training needs.
- Develop instructor‑led courses, instructional materials, hands‑on lab exercises and on‑demand resources that are effective, engaging, and consistent with best practices in adult education.
- Create project plans, including timelines and deliverables, for training development projects.
- Design role‑specific learning programs based on needs and audience analysis.
- Conduct needs assessments and audience analysis to determine instructional objectives and learning outcomes.
- Explore a variety of sources, obtain and interpret engineering information (technical notes, drawings, design specifications, etc.).
- Analyze new product releases to determine the impact on existing training content, identify new training needs.
- Review course materials and design documents from other team members, provide feedback and recommendations.
- Validate learning objectives throughout the course development and pilot process.
- Review and evaluate feedback from students and instructors, and take corrective action to improve courses.
- Create and maintain certification tests that measure competencies for products and related technologies.
- Track and measure the learning effectiveness of courses and learning products.
- Identify and build relationships with subject‑matter experts, design, PV technical staff to develop training objectives, collateral, and courseware.
- Develop materials for ILT and VILT courses.
Required Skills
- Hands‑on experience with SAOS 10, Wave Router, 5130 and 8114.
- Hands‑on experience with PTS, T‑Series L2, L3.
- Experience with networking concepts (routing and switching).
- Experience with Navigator is an asset.
- Excellent verbal and written communication skills.
- Excellent organization and time management.
- Project management experience for projects with multiple team members and roles.
- Demonstrated skills in creating original technical training and/or online content.
- Strong work ethic; ability to work independently of direct supervision.
- Self‑motivated, self‑directed, and capable of working both independently and in teams.
- Ability to research, understand, and communicate complex technical topics.
- High energy and accustomed to above‑average productivity.
- Adaptable, flexible, and organized, capable of working in a fast‑paced environment.
- Passion for learning new technologies.
- Strong interpersonal and collaboration skills in a global team.
- Demonstrated knowledge of adult learning methodologies and instructional effectiveness.
Desired Characteristics
- Experience with SAOS 10, Wave Router, 5130 and 8114.
- Experience with PTS, T‑Series L2, L3.
- Experience with networking concepts.
- Experience with Navigator.
- Understanding of Ciena Technologies Packet optical, IP, Ethernet, Carrier Ethernet, DWDM, fiber optics, OTN, MPLS, network management systems, and network function virtualization.
Education and Experience
- Technical degree (BA/BS or greater), or equivalent combination of education and technical training development.
- Minimum 6–8 years of work experience in technical training and/or technical content design and development.
- Certification related to networking or telecommunications.
Compensation
The annual pay range for this position is $103,800 – $165,800 CAD.
Benefits
Comprehensive benefits package including medical, dental, and vision plans; participation in 401(K) (USA) & DCPP (Canada) with company matching;
Employee Stock Purchase Program (ESPP);
Employee Assistance Program (EAP); company‑paid holidays, paid sick leave, and vacation time; and compliance with Paid Family Leave and other applicable laws.
Equal Opportunity Employer
Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
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Title: Curriculum Manager
Company: Ciena Corporation
Location: Ottawa, Canada
Category:
