Overview
Camp Enrollment & Community Outreach Manager Jobs in Raleigh, USA at Eagle’s Nest Foundation
Camp Enrollment & Community Outreach Manager
Eagle’s Nest Foundation (ENF) is a non‑profit that promotes the natural world and the betterment of human character through experiential education programs. ENF supports three programs:
Eagle’s Nest Camp (a residential, summer camp for children ages 6‑17), Hante Adventures (an off‑site adventure program for teens), and The Outdoor Academy (a residential semester school for high‑performing 10th grade students).
The Camp Enrollment & Community Outreach Manager is the first point of contact for most of our campers and their families. Whether by delivering events that invite potential campers and caregivers to experience a taste of Eagle’s Nest on the road, or building connections when a family reaches out for more information, this position is key for establishing an understanding of what makes Eagle’s Nest Camp and Hante Adventures so special.
Responsible for all Camp / Hante enrollment and promotion, this position reports directly to the Eagle’s Nest Camp Director and has the option of housing on campus in Pisgah Forest, NC. This position collaborates heavily with the Marketing Manager on tasks related to specific campaigns, digital media, communication, and photo sharing with ENC families, as well as other members of the “Camp A‑Team” and members of the Eagle’s Nest Foundation staff.
Primary
Responsibilities
A. Camp Enrollment
- Perform all aspects of enrollment for summer camp in a timely fashion – maintaining enrollment list, reconciling accounts, and allocating payment information to accounts.
- Answer inquiries concerning availability and enrollment process. Send promotional packets. Coordinate additional contact between prospects and members of the camp marketing team.
- Support caregivers through all aspects of the camp enrollment process from registration to check in.
- Systems Administrator for electronic registration and health forms system used for Camp and Hante (currently using Camp Doc).
- Be the registration liaison between camp and partnering organizations. Process enrollments, coordinate review of participants to be completed by camp staff, manage the financial aid budget for approximately 15‑18 campers from partnering agencies.
- Assist with forms and information related to international or “travel to” Hantes – billing and receiving payment for flights, collecting and verifying passports and notarized Parent Permission forms, and also troubleshooting flight problems and mailing of gear to participants. Coordinate camper trunk shipping.
- Assist Camp Director and Camp management team with ACA Accreditation.
- Maintain and reconcile financial records related to Camp/Hante tuition payments and canteen settlement. Coordinate all bank deposits through established protocols with the Business Office. Handle all camp related billing.
- Create financial aid applications with review from the Camp Director. Receive inquiries and organize applications for camper ships/financial aid. Serve on the financial aid committee. Communicate financial aid decisions with families, including continued negotiations as needed.
B. Summer Duties for Camp
- Coordinate camper/participant travel plans and shuttle services.
- Assist the JC Coordinators with receiving and checking in JCs on their arrival day.
- Work with Camp Health Staff during the summer to pull lists of medications and allergies for cabins and kitchen.
- Greet Health Hut staff upon arrival day before session and train Health Hut staff on Camp Doc. Serve as primary administrator and resource for Health Hut on Camp Doc.
- Archive all health forms (participants and staff) for previous camp season at end of season.
- Create diet and food allergy lists by table for Head of Whole Kitchen.
- Print and coordinate After Summer Cabin Postcards for campers with Marketing Manager and In‑Camp Program Manager.
- Request donations of remaining canteen money, transfer donations and notify the Development Office.
- Assist the Office Manager as needed with running the camp store (Canteen).
- Print and coordinate the completion and distribution of Nest News in each session.
- Administrator on duty (AOD) shifts 1‑2 times per week.
- Responsible for archiving closing Camp/Hante…
Title: Camp Enrollment & Community Outreach Manager
Company: Eagle’s Nest Foundation
Location: Raleigh, USA
Category:
